"It took a while for them to get around to finishing the work. What I liked about them is, I had gotten 3 estimates and the 2 other people that I had who came out and gave estimates told me that I had to replace the entire window. When Advance Roofing Windows Siding & Doors came out they told me that I didn’t need to replace the windows, all I needed to do was replace the glass. They said that they would take the glass out and replace the glass. They did it for a very reasonable price. It took them a while to get around to doing it. I needed 2 pieces of glass and they only ordered 1; so when they came to install the glass, they realized there was only 1 piece and had to wait for the other one. Apart from that, everything else was fine. They were very courteous but there was only 1 guy who messed up the order..." -- Susan K., Newark DE 19713, 2011
"...Joe Bailey responded to my call for an estimate. He came to our home took measurements, I showed him my attic, showed him the underlayment and bad wood. He said they would replace all that was bad or repair it. They did so. . They took off all the old roof installed a ridge vent, and they did all that the contract entailed. When they finished, they cleaned up all the debris from the job. There was no " I'll have to come back in a day or two to do this or that." All the material was delivered to the jobsite and work proceeded. The price was right, the work was A1 and they didn't fool around. And by the way, if you go on Angie's List they give up to 20% off the the estimate for the job. Very professional, no bull when work starts, and no excuses to finish the job. And most important there are no extras when the job starts or ends. Good old fashioned honest to goodness workmanship. I recommend this company to anyone who needs a roofer. Their not out to gouge anyone but to do some honest work..." -- Ed Y., Brookhaven, PA 19015, 2011
"They came out around 8:30am and worked hard all day. They did all the things I wanted them to do .My roof looks great and I know it will last a long time. All the man that were here all did a great job thank you Advance great job I would not have any problems asking them back out to do any type of job..." -- Karen A., Norwood PA 19074, 2011
"Advance did our roof and installed our windows. Pretty big roof with lots of peaks and valleys and 25 windows, all were full new windows, not inserts. Price quoted was reasonable.
They did a great job - showed up on time, worked quickly and carefully, cleaned up every day and got everything done when they said it would be done..." -- Robert G., Newark, DE 19711, 2011
"They performed an excellent job. The company representative and production manager are very knowledgeable and excellent to work with. They explained everything in detail and always responded promptly for any questions. The installation teams started promptly and I couldn't have been happier with their work. They had the windows installed very quickly the first day and completed the outside capping on the third day as expected. I didn't know what to expect from a job of this size, but they exceeded my expectation. The teams are very professional, highly skilled, and thorough. They took pride in their work and made sure I was happy with the job every step of the way. The results were outstanding, and every window came out perfect. They cleaned up at the end of each day and when the job was completed there wasn't any debris left behind. I would highly recommend this company. They are true professionals and care about the work they perform..." -- Harry L., Wilmington, DE 19808, 2011
"We signed up for Angie's list big deal for winterizing our roof , since we noticed a small leak on our stone wall above our fireplace after our last storm blew threw. I called Rodney on Friday because the fellas installing our gutters told us they could not proceed because it looked to them that we need a new roof. Rodney called us the very next day and made plans to come out Wednesday at 0230. He showed up promptly on time with a big smile.
He was back in 15 minutes with pictures, recommendations and great news. Our roof was in terrific shape; we only needed some masonry work on the chimney structure and he said we would probably get another 5 more years from the existing shingles. I thanked him for his honesty and integrity, such rare qualities to find in todays world. Thanks Angie..." -- Joe S., Lansdale, PA 19446, 2011
"Other than the permitting process, it went great. First of all, the permitting in Radnor Township was an issue. Advance was replacing an existing deck that was part of the original house and on the original house plans. We believed the permitting process to take one to two weeks. Radnor Township lost the first permit application. Weeks after it was refilled, they came back and said that we needed a grading permit since they had no record of a original permit. Since the deck was part of the initial construction for the house in 1989, I’m not sure they would have a separate deck permit. We called Radnor a week later and they told us that they had no record of the permit. After a couple of days, they called back and said they found it. It took over 6 weeks to have the permit issued. Once the permit was issued, Advance schedule Frank, the deck installer to start work a week later. It took about a week to remove the old deck, dig the footers, have the holes inspected, pour the footers and build the substructure. The deck surface rails and steps went on in a couple of days. Advance worked well with our plumber, who installed a gas line for a grill. Overall, we couldn’t be happier with Advance and the work they did. They installed lattice work, took care of water drain pipes that emptied underneath. We would highly recommend Advance..." -- Murray G., Bryn Mawr, PA 19010, 2011
"Salesman was pleasant and informative. Set up financing with a year's grace before interest kicks in retroactively. Windows came in a couple weeks late, but then when scheduled installation date arrived they were there promptly, knocked out the work and cleaned up everything. House now stays almost too warm even on cold days. Am looking forward to receiving gas bills to see how much I've saved. I believe the windows will pay for themselves in a relatively short period..." -- James W., Philadelphia, PA 19104, 2011
"The salesmen was well prepared and knowlegable. He explained why he thought Advance did a better job without trashing every other builder. He checked our attic to inspect the wood and didn't see any problems. Another estimator told us all our wood would have to be replaced. The actual job was delayed due to weather and was started on a Saturday. It was obvious it wouldn't be completed in one day, but we weren't told if they would finish Sunday or Monday. There was no forman initially at the job. Maybe because it was Saturday. They finished on Monday and the roof looks great. Clean up was thorough and a forman did come by on Monday and then again the next day to have them finish some minor details. The guys that replaced the door were excellent. On time, professional and very pleasant. They explained what they were going to do and finished in less than 4 hours. Overall we are very satisfied and would recommend Advance..." -- Ted R., Marshallton, DE 19808, 2011
"The company called us within 24hrs to schedule an appt. The technician arrived on time and was very courteous and professional. He did everything that was listed on the coupon and did it in a reasonable amount of time. We were very happy with this service..." -- Deborah W., Phoenixville, PA 19460, 2011
"They arrived on time and listened to our concerns. They checked out the roof and sealed all leaks and potential trouble spots. They were very professional and genuine. I would hire them again..." -- Marua T., 19015, 2011
"We had a new roof installed on our 1200 square foot home. We got two bids and Advance was slightly lower. We decided to go with them because of a recomendation of a friend as well as the profesionalism of the manager who came out to give the estimate. It was scheduled within a few weeks and work was completed within one day. The price included tear down and removal of the original shingles, repair or several sheets of bad plywood sheething, and installation of new dimensional shingles. We were very pleased with the proccess overall. Would use Advance again for other projects..." -- William S., Newark, 2011
"I have always been treated as if I were a special customer. The workmanship has been excellent."
--Ann M. - Elsmere 19805, 1998
"We had scheduled a vacation before our job was completed. We were confident enough to leave and on return our house had been transformed into a home we are extremely proud of."
--Jerry & Cathy P. - Wilmington 19804, 1999
"My roof was in desperate need of replacing and I didn't know who to call or who to trust. I then realized you had done work for 9 people in my neighborhood. They were all very pleased and told me to give you a call. I'm so glad that I called you. You have been a blessing."
--Bill W. - Wilmington 19804, 1999
"I will say in this day in age it is hard to find people that work hard. They didn't spend all day drinking coffee, these guys worked! Good job on my roof."
--Frank S. - New Castle 19720, 1999
"Truer words were never spoken as in your logo "Customers Once! Clients Forever!".
--Catherin R. & Family - Wilmington 19808, 2002
"Thank you for a wonderful job well done. I will be recommending you to others as the opportunity arises."
--Judy C. - Wilmington 19806, 2002
"Thanks for the wonderful job! If it were not for the fact that we have new siding, we would have never known you had been in our house. Perfect!"
--Sharon J. - Wilmington 19808, 2003
"We would like to thank you and the Advance Window and Siding crew for doing an outstanding job on our windows and doors. We get compliments everyday on how great everything looks."
--Dean & Linda B. - Wilmington, 2003
"We're absolutely thrilled with the product as well as with the work done. I found your crew to be very polite and professional and I felt very comfortable with them being in our home."
--David G. - Wilmington 19803, 2003
"I would like to thank you for your service. The quality of workmanship and professionalism was outstanding. This was the best money I have spent in a long time."
--Annett H. - Wilmington 19808, 2004
"Thank you for turning my house from an ugly duckling to a beautiful swan. I really enjoy driving into the driveway and seeing my pretty little house!"
--Jackie F. - New Castle 19720, 2004
"We are extremely happy with the way our house turned out. We are still getting comments about how "awesome" our house looks from neighbors and people walking and driving by. We both want to thank the entire Advance Window and Siding not only for the great job but for the outstanding professionalism you all displayed."
--Dennis & Pat J. - Middletown, 2004
"We were very impressed with the crews' eagerness to address our concerns and their philosophy that there is no problem only how it is handled is most commendable."
--Jim and Nina R - Hockessin 19707, 2005
"After much research and after contacting several window installers, I selected your company to install replacement windows on my house. I was impressed with your expertise and knowledge. You did not pressure me or give me a sales pitch. You explained the advantages of the window I selected and ensured me I would get a first class job. It truly was a first class job."
--Raymond F. - Wilmington 19805, 2005
"It has been over a year ago since you transformed my home to the prettiest one on the block. I appreciate so much Advance Window and Siding working closely with me to create my ideal dream home look, and your personal attention to every single detail to meet and exceed my expectations."
--Ethel M. - Wilmington 19808, 2005
"I must tell you that I am more then pleased with the product and installation, as well as the trim work. I have given your business card to several of my co-workers who may be in the market for home improvement."
--Linda R. - New Castle 19720, 2006
"This letter is being written as I sit in our living room surrounded by sparkling new windows expertly installed by Advance Window and Siding. We couldn't be happier or luckier to finally have found you guys. Your Starmark double-hung windows are truly unique."
--Joe D.W - Wilmington 19803, 2006
"We would like to compliment you and your company on the great work you did installing a new roof, windows, and siding on our house this past spring. We have received many compliments from our neighbors. We have been enjoying a more comfortable home this summer and look forward to improved heating bills this winter."
--Michael and Lori H. Wilmington 19810, 2006
"It was really a pleasure doing business with Advance Window and Siding. There are very few companies where the owner is hands on and shows up to the jobsite. This says a lot for the integrity of your company. I am so glad that I chose Advance Window and Siding and not one of the home supply companies."
--George C. Bear 19701, 2006
"To whom it may concern: I would like to take the time just to say what a great job your employees did installing windows at my house. They were installed the second week of November. The installers were two young men. They were so professional, trustworthy, well mannered, clean, and their detail for work was outstanding. Please find out who these gentlemen were and commend them for their great work!! I would highly recommend your company to anyone interested in this type of home repairs. Again, thank you and please let these fellows know of their great work."
--Candy K. Newark, DE, 2008
